Healing with Intention
Growth by Design
Mission
At Healing by Design Therapeutic Services, our mission is to provide compassionate, personalized counseling services that empower individuals to achieve mental and emotional well-being.
We believe in a holistic approach that integrates evidence-based practices and with an understanding of each client’s unique needs. Our goal is to design a path of healing that fosters resilience, promotes growth, and enhances the overall quality of life for those we serve.
Services
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A safe, supportive space to explore personal challenges, manage stress, and work toward growth. Sessions are tailored to each person’s needs, using practical strategies and evidence-based approaches to help improve emotional well-being, build confidence, and strengthen coping skills.
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A supportive space where each voice can be heard and valued. Together, we’ll work on improving communication, resolving conflict, and building stronger, healthier relationships. Whether your family is facing challenges from life transitions, stress, or patterns that feel hard to break, therapy can help create understanding and bring healing to the family unit.
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Facilitated group sessions that provide support and shared experiences.
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Educational Programs focused on mental health and wellness topics.
Specialties
Kids & Teens
Counseling for ages 10 and up
Support for school stress, anxiety, depression, and social challenges
Build coping skills, resilience, and confidence
Guidance with behavior modification and healthy decision-making
Women
Support for managing stress, anxiety, and depression
Guidance for balancing motherhood, work, and personal responsibilities
Support with relationship concerns, communication, and boundaries
Counseling for self-esteem, self-worth, and personal identity
Life Transitions
Support during career changes, job stress, or retirement
Coping with grief, loss, or unexpected changes
Support through relationship changes, separation, or divorce
Adjusting to parenthood, empty nesting, or other family shifts
MEET TONI
Hi, I’m Toni Kittrell. I believe healing isn’t one size fits all; everyone has their own story, strengths, and path forward. I provide compassionate, personalized care to help kids, teens, and adults navigate challenges, build confidence, and create lasting change.
I hold a Bachelor’s degree in Sociology from North Carolina A&T State University, a Master’s in Human Services, and a Master’s in Professional Counseling from Liberty University. My professional experience includes community-based mental health, inpatient psychiatric care, child welfare, care management, and working with the older blind community. I’ve supported clients and families in coordinating services, accessing resources, and finding solutions that meet their unique needs. This background allows me to provide practical, evidence-based care tailored to each person’s journey.
As a wife to a veteran, I know firsthand the challenges of military life, having navigated three deployments while being a stay at home mom. These experiences give me unique insight into resilience, transitions, and balancing family life, which I bring into my work with clients.
When I’m not working, I enjoy spending time with my husband and three kids, which keeps me grounded, inspired, and constantly reminded of what matters most.
My Approach
Collaborative
My approach is collaborative and personalized. Together we’ll design a plan that fits your unique needs. I focus on building on your strengths, fostering resilience, and cultivating growth and balance in your life. All sessions are online and offered during evenings and weekends to fit into busy schedules. My goal is to make therapy accessible, comfortable, and effective so you can focus on what matters most: your well-being.
Integrative/Holistic
I take an integrative, holistic approach to counseling, combining evidence-based techniques with a focus on the whole person. This means addressing emotional, mental, and practical aspects of life to create meaningful, lasting change. Each session is tailored to the individual, considering their unique strengths, challenges, and goals.
FAQs
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Your first therapy session is an assessment and a “get-to-know-you” meeting. During this session, I’ll learn about your reasons for seeking therapy, your background, and your goals. This helps us create a plan tailored to your needs and sets the foundation for moving forward.
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Yes! I currently accept Aetna, Blue Cross and Blue Shield of North Carolina, Carelon Behavioral Health, Cigna, and Quest Behavioral Health. All insurance claims are billed through the Headway platform. If you have questions about coverage or need help confirming your benefits, feel free to reach out!
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I provide counseling, coaching, and support for clients ages 10 and up, including adolescents, adults, and families. Sessions are tailored to each age group to make sure the approach fits your unique needs.
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It varies depending on your goals. Some people see progress in a few sessions, while others benefit from ongoing support.
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Life happens, and sometimes schedules change. If you need to cancel or reschedule your session, please give at least 24 hours’ notice so that the time can be offered to someone else. Cancellations with less than 24 hours’ notice may be subject to a late cancellation fee.
